Rhino Support

How can we help?

Support is free and unlimited with every Rhino license.
No annual maintenance fee.

Can’t find it? Ask on the Rhino Forum.

Talk to us

McNeel Seattle office

Monday–Friday, 8:00 am–12:00 pm and 1:00–5:00 pm Pacific Time. English.

Topic Email Phone
Technical
Errors, crashes, display, modeling
tech@mcneel.com (206) 545‑6877
Sales
Pricing, upgrades, quotes
sales@mcneel.com (206) 545‑7000
Licensing
Keys, Cloud Zoo, transfers
licensing@mcneel.com (206) 545‑7000
Working with a technician?

Find an answer fast

Find my license key

Look up your key and see if it can be upgraded.

Find my key →


Install on another computer

Move Rhino or use it on several machines with Cloud Zoo or a license server.

Choose a method →


Get started with Rhino

Short videos for your first hours in Rhino, from the interface to your first model.

Watch tutorials →


Check system requirements

Supported Windows, macOS, and graphics hardware.

See requirements →


Manage licenses and teams

Add users and assign licenses.

Open my licenses →

Licenses

Documentation

Your license key

Can I upgrade my key?

Lost the key for an older Rhino? Windows only

Register your license to hear about upgrades

Sharing licenses

Compare licensing options – one computer, Cloud Zoo, or LAN Zoo

Use one license on any computer with Cloud Zoo

Share licenses across an office with a LAN Zoo server

License agreement – what you can and can’t do

Rhino for Windows

Tutorials

Online Help – every command explained

User’s Guide

Frequently asked questions

Knowledge base

More from the Rhino community

Bob McNeel

Still stuck? If nothing else has worked, email me or call me directly at (206) 634‑4577.

I’ll find someone who can help, though it may take a few days. — Bob McNeel