How can we help you?

Contact Technical Support:

• Discussion Forum
  Ask an expert worldwide.
  
  During Seattle office hours:*
• Email: tech@mcneel.com
• Chat: For a quick question
• Phone: (206) 545-6877

Contact Licensing Support:

• Email: sales@mcneel.com
• Phone:* (206) 545-7000
  

*Monday-Friday, 8-noon and 1-5pm Pacific Time. (English only)

For Windows

Top questions:

• System requirements?
• What is my Rhino 5 or 6 license key?
• What is my old Rhino license key?
• How do I install on multiple computers?
• Frequently Asked Questions

For Mac

Top questions:

• System requirements for Mac?
• How is Rhino for Mac different?
• How to fix "disk image" errors?
• How can I find my license key?
• Are older 3DM files compatible?
• Can Rhino be installed on multiple computers?
• Frequently Asked Questions

Account, Teams, and Licenses

• Manage your account and teams
• Manage your Rhino licenses
• Find your license key

Retrieve a legacy key for:

• Rhino 6*
• Rhino 5 Windows**
• Rhino 5 Mac**

*Rhino 7 license key required.
**Rhino 6 or 7 license key required.

Documentation for Windows

• Online Help for Windows
• User's Guide Rhino for Windows
  
• Wiki articles to many answers
• License agreements

Documentation for Mac

• Online Help for Mac
• User's Guide Rhino for Mac
• Tutorials
  
• License agreements

Support resources

• Upload a file to McNeel support
• Register your license to receive important support and upgrade notices
• Technician's Screen Share Tools:  

Related communites

• Food4Rhino
• Rhino FabStudio
• Rhino in Education
• Generative Jewelry Design
• Generative Furniture Design
   
  
• Rhino related jobs

Related products

• LAN Zoo License Server
• Cloud Zoo License Server
• Developer tools and support
• Flamingo nXt
• Bongo
• Grasshopper

Certifications:

• Rhino Certified Specialist Testing: Level 1 and Level 2
• Rhino Academic Testing Annual Subscription
• Rhino Authorized Trainer  
• Rhino Authorized Training Center
• Rhino Authorized FabStudio