How can we help you?
Need to work from home? Here are some details that might help.
Unlimited support is included with a Rhino purchase. There is no annual maintenance fee.
Forum, Email, or Call
- Discussion Forum
Ask an expert worldwide. - Email tech.cn@mcneel.com for more confidential issues.
- Phone - See location and phone numbers at the bottom of the page. Call during weekday office hours.
Support Resources
- Upload a file to McNeel support
- Register your license to receive important support and upgrade notices
- Technician’s Screen Share Tools:
| Support Location/email | Telephone | Languages |
|---|---|---|
| Japan - Tokyo | 3-6825-9910 | Japanese |
| Korea - Seoul | 070-4800-1441 | Korean |
| Taiwan - Tainan | 06-2382693 | Chinese |
| China (Northern) - Shanghai | 86-021-56496412 | Chinese |
| China (Southern) - Shenzhen | 86-755-29642189 | Chinese |
| China - Hong Kong | +886-928125562 | Chinese |
| South Asia - Kuala Lumpur | 6 03 2169 6345 | Chinese, English, Bahasa Malaysia |
If nothing else works email, or call me directly (206) 634-4577
I’ll try to find someone who can help, but it might take a few days. -Bob McNeel
