All McNeel products include unlimited support. Our staff, development team, trainers, dealers, and expert users around the world would love to help and hear your suggestions on how we can improve our products.

Getting Started

The best place to help get you started using Bongo is the the Documentation, consisting of guides, videos, and tutorials.

Support Options

  • FAQ - the most commonly asked questions are answered there.
  • Forum - The Bongo category on the McNeel Forum usually the quickest and highest quality support available.
  • Email - Please email us when you have something that is of a more confidential nature.
  • Phone - To help us clearly understand your problem, please call (206) 545-6877 during office hours (8am-noon, 1pm-5pm Pacific Time). We would be delighted to hear from you.