Validation Issues
Validation is aimed at
making it easier to recover
lost or stolen license keys.
Thus, it is important to use
consistent e-new addresses
that are easy for the user to
remember. However, if your
customers run into problems,
or would like to have their
validation e-mail address
changed, please ask them to
contact us directly at
sales.eu@mcneel.com,
rather than e-mailing
individual staff members at
McNeel Europe, in order to get
their issues fixed in the
shortest delay possible.
On a related case, if they
have the serial number and
e-mail but cant' find their
license key, have them visit
this site.
